6 Keys to Professionalism at Work

Professionalism is neither limited to white collar workers, nor a guarantee of a white-collar position. True professionalism can be evident in any position, at any level. Are you demonstrating professionalism in your career? Evaluate yourself against these six keys:

Competency: A true professional gets the job done.
• They know their trade and invest in continued learning.
• They have the tools for the trade. Whether they are carrying a toolbox or arriving at a meeting with a complete marketing portfolio for their client, they are prepared.

Commitment: A true professional keeps his/her promises
• They do what they said they would do, the way they said they would do it, when they promised to complete it.
• They have developed self-discipline – they know how to regulate themselves and manage their time to complete the task.
• When they do have a glitch and foresee a delay, they don’t make excuses. They contact the other party immediately and take responsibility for making adjustments and completing their tasks as quickly as possible, focusing on solutions, rather than problems.

Conduct: A true professional maintains ethical standards
• They live by honesty and integrity. Their employers, coworkers, customers, etc. can trust their word.
• They recognize their own value and skills, but refrain from arrogance.
• They hold themselves accountable, taking responsibility for their actions, including their mistakes.
• They choose the high road in moral responsibility and maintain a clean cut line between business and personal
• They protect company proprietary information and respect the confidence of others.

Courtesy: A true professional is kind, polite, and well-mannered toward others.
• They treat everyone with respect regardless of position, race, age, ability, etc.
• They place value on the time, thoughts, principles, etc, of those they serve, work with, and/or manage.
• They give credit where credit is due, sharing their own spotlight with those who supported their role.

Communication: A true professional masters the art of excellent communication.
• They make sure that they are up-to-date on all important office communication.
• They keep other in the loop as well
• They are respectful and polite in all communication – written, verbal, body language, and facial expression.
• They choose the appropriate form of communication for the situation
• They deal with issues, refraining from gossip and/or venting. If they must give instructive criticism, they take care of the issue privately and speak in the frame of kindness, allowing the receiver to maintain his/her dignity.
• They recognize that active listening is a key part of communication.

Culture: A true professional is attune to their surroundings.
• They pay attention to company culture, dressing accordingly.
• They apply the same consideration to meetings, events, conferences, etc. If the lines are not clear-cut, they choose the more professional or conservative side of the line.

Developing the habits of professionalism will always benefit your career. Regardless of your position, professionalism garners respect. Contact Springborn. We will help you take your professional attitude to higher levels.

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