Customer Service Tips for Social Media

Winning customer service doesn’t start when someone walks through your door or end with just a friendly phone call to follow up with a client. It doesn’t revolve around the occasional helpful email when someone has a question. Why? Because… Read more »

Building Strong Company Teams

In a recent blog, we discussed the traits of team players, but that’s only half of the picture. Management carries responsibility too – in creating a workplace environment that encourages healthy teams and happy players. So . . . what… Read more »

Earning Respect as a Leader

Being a leader/manager/supervisor doesn’t guarantee respect. While your employees may show respect for your title/position, it doesn’t mean that they respect you as a professional. Authentic respect, as well as trust and loyalty, is always earned. We’re not talking perfection… Read more »

Social Media and Your Career – Part II

“When Social Media Leads to Career Destruction.” Last week, we discussed how social media can be an effective tool for building professional relevancy. Beware! Social Media can also be a catalyst for professional bankruptcy. It has the power to build… Read more »

Social Media and Your Career – Part I

Professional Relevancy and Social Media Staying relevant in your field is foundational to career growth. Social media is foundational to staying relevant. The crux of the matter is knowing how to utilize your social media to stay relevant in, rather… Read more »

Onboarding for Long-term Success

Successful onboarding begins with a strategical plan. A well-designed plan, centered around your company’s purpose and mission secures long-term energized staff; while a failure to plan often results in high turnover – increasing both time loss and financial drain. Here… Read more »

The Road to Thought Leadership

Taking a journey without a specific destination can be an enjoyable experience, but while this works for your summer vacation, it doesn’t sit very well in your professional career. After all, if you don’t have a goal, you never know… Read more »

Gaining the Most from your Staffing Company

Many companies have recognized the financial value, as well as the time, risk, and stress-deduction benefit of connecting with a staffing company. Yet, in spite of the increased flexibility, positive results, and consistent ROI, they still aren’t gaining everything they… Read more »

Securing your Career Future

Whether you are entry-level, high school degree, a double major with an MBA, or a skilled IT specialist who can code in multiple languages, securing your career future does not rest in hard skill, expertise, education, and experience alone. Whether… Read more »

Revving up your Resume

Your resume is an ongoing work of art. You don’t drive your car without regular oil changes or replacing the battery, spark plugs, tires, etc. You take care of your car, so it lasts you a long time and doesn’t… Read more »