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Winning customer service doesn’t start when someone walks through your door or end with just a friendly phone call to follow up with a client. It doesn’t revolve around the occasional helpful email when someone has a question. Why? Because… Read more »
In Part I and Part II on branding, we discussed the why and the how. Today, in the conclusion of our series on branding, we’ll glean some know-how from observing some of the most successful brands. After all, no… Read more »
Taking a journey without a specific destination can be an enjoyable experience, but while this works for your summer vacation, it doesn’t sit very well in your professional career. After all, if you don’t have a goal, you never know… Read more »
