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Winning customer service doesn’t start when someone walks through your door or end with just a friendly phone call to follow up with a client. It doesn’t revolve around the occasional helpful email when someone has a question. Why? Because… Read more »
In Part I and Part II on branding, we discussed the why and the how. Today, in the conclusion of our series on branding, we’ll glean some know-how from observing some of the most successful brands. After all, no… Read more »
Mental engagement, the ability to focus on a task, accomplishing it efficiently and effectively, is an important key to career success. Creating a work environment that encourages mental engagement is an important key to a company’s ability to retain talent… Read more »
Information Technology – the industry field that plays a role in every industry field. From manufacturing to medical, hospitality to legal, sales to financing, every industry uses technology. Software, hardware, cloud services, etc. each play their role inter-related role in… Read more »
Technology, the fuel that keeps your company fires burning, can also often be your worst enemy. One the one hand, technology advances allows instant access to infinite data, organizes and manages every department from finance to maintenance, keeps everyone in… Read more »
While Dion Lewis, Tom Brady, and Chris Hogan are each “stand alone” NFL heroes for the New England Patriots, they worked together as essential parts of a powerful team. In this crucial play (one of many) their collaboration scores one… Read more »
A top position is opening at your company. It’s a position pivotal to maintaining forward growth. A bad hire is never good, but in this case, it could be devastating. What steps can you take to ensure that your chosen… Read more »
More and more companies are discovering the benefits of using temps, increasing the option of making temp work your long-term career. Whether that’s your goal or you’re just biding time until you graduate, get hired permanently, etc.; success – being… Read more »
It’s the same every year – the new year brings new trends and new issues or, at least, new variations on the old ones. Sometimes being prepared means being able to effectively respond to trends and issues. Sometimes it simply… Read more »
Emotional intelligence (EI), that intangible piece of a person that governs how he/she manages the behavior, navigates through social complexities and makes personal choices, encompasses the ability not only to recognize personal emotions but also to understand the message they… Read more »
