Yes, your company should consistently post blogs, maintain a Facebook page and tweet a repertoire of info bites, but these social media marvels have not replaced email – they’ve enhanced it. Email marketing is not a bygone of the past… Read more »
Tag: audience
Customer Service Tips for Social Media
Winning customer service doesn’t start when someone walks through your door or end with just a friendly phone call to follow up with a client. It doesn’t revolve around the occasional helpful email when someone has a question. Why? Because… Read more »
Branding: Learning from Success
In Part I and Part II on branding, we discussed the why and the how. Today, in the conclusion of our series on branding, we’ll glean some know-how from observing some of the most successful brands. After all, no… Read more »