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Winning customer service doesn’t start when someone walks through your door or end with just a friendly phone call to follow up with a client. It doesn’t revolve around the occasional helpful email when someone has a question. Why? Because… Read more »
In Part I and Part II on branding, we discussed the why and the how. Today, in the conclusion of our series on branding, we’ll glean some know-how from observing some of the most successful brands. After all, no… Read more »
Taking a journey without a specific destination can be an enjoyable experience, but while this works for your summer vacation, it doesn’t sit very well in your professional career. After all, if you don’t have a goal, you never know… Read more »
Technology is a wonderful thing. Being able to connect virtually with family, friends, and business 24/7 has many advantages. Family: It allows us the freedom to “be there” for our children’s events because we can complete our work later –… Read more »
Last week we discussed the cost of a bad hire and how to deal with it when it happens. Today, as we promised, we will offer helpful insight concerning ways to prevent future bad hires. Avoid the Typical Pitfalls That… Read more »
Ask any company management and most will agree: one the costliest mistakes a company can make is a bad hire. Repercussions include: • Time factors: not only is the time you spent in recruiting, onboarding, and training all for naught,… Read more »
